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Shipping & Returns

All our shipments are forwarded by DHL or TNT

The freight + insurance costs are:

Within Netherlands:
- Orders till 1000 euro: EUR 12,50
- Orders above 1000 euro (total excl.Vat): No freight costs.

Belgium, Germany and Luxembourg:
- EUR 14,50

The other countries in European Union:
- EUR 25,00

Outside European Union/ Outside Europe:
- EUR 50,00

Additional prices for urgent transport on request.

We take care of shipments worldwide. 

Low order costs: For orders below EUR 150,- we have to charge EUR 7.50 exta administration costs

Payment:
ABN AMRO Bank: 97.89.52.790 att. A1Touch Solution BV situated in Voerendaal, The Netherlands
IBAN: NL16ABNA0978952790
BIC: ABNANL2A

Returned goods:
If you would like to return goods, then please send them within 8 days, undamaged and in original package to:

A1Touch Solution BV 
Hogeweg 21
6367 BA Voerendaal
The Netherlands

We do not accept shipments without paid freight cost.

See our General Terms and Conditions for more information.

For more information regarding warranty procedures, please check our warranty policy.